Terms & Conditions

Your use of, and/or access to, the website or your purchase of products from this website constitutes your agreement to these Terms & Conditions of Use. If you do not agree to these Terms & Conditions of Use, then please do not use the website.

The purchasers of products and/or services from Petknode or any affiliate thereof ("Petknode.com.my") are subject to the following terms and conditions. The term "Purchaser" shall mean the party placing an order with Petknode and identified as such in any document attached hereto ("attachment"), this document and all attachments are hereinafter referred to as "this Agreement". The terms and conditions set forth in this agreement shall constitute the entire agreement between Petknode and Purchaser relating to the sale of the products ("Products") and/or services ("Services") described in any attachment, or in an subsequent purchase or sales order. No conflicting or final terms or conditions which may appear in any order or other document of Purchaser shall be of any force or effect unless accepted and agreed to in writing by an officer of Petknode.

Except as otherwise stated in any attachment, terms are net due upon delivery. Payment method will be CASH (Cash On Delivery).

We will take all reasonable steps to ensure that all information collected from you that we use or disclose is accurate, up to date, complete and stored in a secure environment accessed only by authorised Petknode personnel.

Please keep in mind that no information transmitted over the internet can be guaranteed to be 100% secure. We will endeavour to protect your personal information, however we can not ensure or warrant the security of any information you transmit to us or receive from our online products or services. These activities are conducted at your own risk. Once we receive your transmission, we will use our reasonable efforts to ensure its security.

Petknode may revise or amend these Terms of Use at any time at our discretion by posting revised terms. Any revisions will be effective immediately. You agree that, in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect. By continuing to use this site after any revision becomes effective, you agree to be bound by these Terms of Use as so revised. You should visit this page from time to time to determine the current Terms of Use by which you are bound.

All material contained on this website is the property of Petknode. Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, images, and navigational and other software (collectively referred to as Content) are owned or controlled, and are reserved by Petknode.

You are not authorised, without the prior written permission of Petknode and each other owner of rights in content that you access via the site, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change or create a derivative work from that content.

The website design, text and graphics comprised in the Website and the selection and layout of the Website are licensed by Petknode and are protected by copyright. The website does not grant you a licence nor acts as a right of use of any of the trademarks or logos, whether registered or unregistered, that are displayed on the site without the express written permission of the trademark owner.

Please note that the permission granted to use this site terminates automatically if you breach any of these Terms of Use.

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this site solely for the proper and reasonable purposes of:

• placing an order with Petknode; or
• using this site as a shopping resource, provided that you do not modify the site and that Petknode retain all copyright and other proprietary notices contained in the Contents
• you must not, without our prior written permission, exploit any of our site materials for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.

You grant Petknode an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this site or otherwise provide to Petknode from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.

You must use the website in a responsible manner. You must not upload, post, transmit or otherwise make available through the site any material which:

• violates or infringes the rights of others (including their privacy and intellectual property rights);
• is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
• encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law;
• restricts or inhibits any other user from using or enjoying the site;
• affects the functionality of operation of the site or its server or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
• breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Petknode to take remedial action under any applicable industry code.

This website contains products offered for sale or advertised. Much of the information provided for a product is information from third party suppliers or product manufacturers. While Petknode has made every effort to ensure the information contained in the website concerning the products supplied by third parties, Petknode does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. It is your responsibility to research individual product requirements prior to placing an order. While all reasonable care has been taken in researching the products offered through this website, Petknode disclaim liability to all persons in relation to any action(s) taken to purchase products from the site.

By entering the website, you agree to indemnify Petknode from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of the Website by you.

Price savings and product availability may vary between Petknode retail store and on the website due to their different customer offers. Prices displayed on this site are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice. The prices advertised on this site are for Internet orders only.

The information contained in the website is presented for the purpose of educating consumers and all information is for information purposes only. The information should not be considered complete, nor should it be relied on to make a particular animal health decision. The information should not be used in place of a visit, call, consultation or the advice of your Veterinarian or other qualified professional.