Privacy Policy

How We Protect Your Privacy

Petknode Online Pet Store is the sole owner of information collected on this site to purchase products and services from Petknode. We will not sell, share or rent this information to any outside parties. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, email addresses and IP addresses and we DO NOT share this information with anyone.

Giving your personal information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to certain benefits. Whenever it is optional for you to provide information, we will make this clear to you. By providing your personal information you are deemed to have consented to the use and disclosure of that information as outlined in this privacy policy.

Specifically, Petknode will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except:

• to ensure the proper functioning of the Petknode website in relation to the member in question (for example, to confirm membership and acceptance of the Terms and Conditions, to seek the member's views on the operation of the Petknode Website in order to improve member service, and to communicate promotional offers and special events).
• to provide you with goods or services you order or other information you request.
• Petknode is required or authorised by law or if it is reasonably necessary to enforce the law or the information is necessary for the establishment, exercise or defence of a legal claim
• there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or you have given express consent to Petknode for a particular purpose.
• Petknode will never sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties.