Placing an Order
1. OK. I don't know where to start. Guide me, please?
No hurry. Simply browse our product catalog to see if what you (your cat) need is there. Once you have found what you need, simply add your item into the trolley.
2. How do I add my item into the trolley?
Just drag and drop! It is just that simple. Picking up an item by (1) clicking on the item's image and (2) drag it to the trolley while you hold the mouse, touchpad, or whatever device you use. (3)&(4) Releasing it into trolley means you are adding your item into the cart. Your item will be (5) automatically saved until you check out or leave our website without any purchase.
Too lazy to drag? Just click the blue plus button to add your item. It works just the same!
3. Can I add more items and is there any limit?
Yes you can. There is no limit to add more items in your cart. What limits is the availability of products in our store. This will be confirmed once we receive your order and confirmation will be made via phone call.
4. How do I save my items in Wish List?
We are sorry, no wish list here. At the time being, we don't think this feature is necessary for your shopping experience. However this feature and other features you may find in any e-commerce websites will be available soon when we release our new version of website.
5. OK, I think I'm done adding items in my cart. What's next?
Check out. Scroll down and you may find our simple check out form that only asks you to provide basic details. Yes, you don't need to sign up as a new user. Our main focus is to let you do the shopping quickly without bugging you with many fields to fill in.
6. Why do I need to provide my e-mail address when checking out?
We will need your e-mail address to send you our copy of receipt so that you will have a record on your purchase. Please read our Privacy Policy for more information on how we use your e-mail for our business purpose.
7. What do I do next after placing an order?
Cuddle with your cat while we are processing your order. You will be contacted for order verification shortly (if you place your order during our business hours).
